How Microsoft Dynamics 365 is Helping Businesses to Improve Their Operations

The AI-driven market resources are booming with each passing day, and Microsoft seems to lead from the front. With its enterprise tools, Microsoft Dynamics365, Microsoft has been able to create a buzz, and there is no denying to the fact. The Microsoft Dynamics 365 suite is a Customer Management Tool (CRM)integrated with Enterprise Resource Planning (ERP) tools. The company promises high returns with its offering, and leading market research firms show affirmation to it.

A recent report highlights that the firms, after switching to the software suite, saw an average increase in revenue as much as 3%, sales productivity by 4%, and improvement in margins by as much as 2.4%. While the bigger players understand the importance of using professional software kits, it is the MSMEs that have a slow adoption rate. This is where Microsoft Dynamics 365 Partners come into the scenario and play a pivotal role.

Looking for reasons to associate with Dynamics partners for Dynamics 365 for back-office operation or Dynamics 365 for customer service? Here is why you need the solution right now. 

#1. Automating Sales Process

Microsoft Dynamics makes marketing a piece of cake. It pulls strings from all channels to mark individuals in the entire marketing process. Each profile is then assigned a score, and when the score reaches a threshold value, the software forwards the lead to the sales team. It could be super insightful for Microsoft Dynamics365 partners as it saves them a ton of effort in identifying and interacting with the prospective leads throughout the cycle. 

#2. Improvement in Client Retention

Dynamics 365 already play an essential role in lead generation and tracking leads. The next biggest factor of the software is client retention. The software connects different teams seamlessly and makes sure that you meet the needs of the customers all in one platform. For instance, sales teams could initiate a project and can invite the developers, managers, and all the rest of the team right from the dashboard. This makes the project easier to track and ensure improvements in client retention.

#3:  Cloud-Based Software to Eliminate Infrastructure Overhead

Microsoft Dynamics 365 works on the cloud, thus eliminating infrastructure costs. These servers have very low downtime, and scheduled maintenance is delivered seamlessly. This could be used as a leverage for businesses as all the infrastructure are more dynamic, and costs are predictable in nature. On the other hand, the money earlier spent on data centres can now be saved and used in business expansion.

Concluding Remarks

The list is endless, and hence are the solutions. Microsoft Dynamics is no wonder and effortless CRM and ERP solution for businesses that has the power to combine all sources and run a successful campaign, among others.