How Microsoft Dynamics 365 is Helping Businesses to Improve Their Operations
The
AI-driven market resources are booming with each passing day, and Microsoft
seems to lead from the front. With its enterprise tools, Microsoft Dynamics365, Microsoft has been able to create a buzz, and there is no denying to the
fact. The Microsoft Dynamics 365 suite is a Customer Management Tool (CRM)integrated
with Enterprise Resource Planning (ERP) tools. The company promises high
returns with its offering, and leading market research firms show affirmation
to it.
A
recent report highlights that the firms, after switching to the software suite,
saw an average increase in revenue as much as 3%, sales productivity by 4%, and
improvement in margins by as much as 2.4%. While the bigger players understand
the importance of using professional software kits, it is the MSMEs that have a
slow adoption rate. This is where Microsoft Dynamics 365 Partners come into the
scenario and play a pivotal role.
Looking
for reasons to associate with Dynamics partners for Dynamics 365 for back-office
operation or Dynamics 365 for customer service? Here is why you need the
solution right now.
#1. Automating Sales Process
Microsoft
Dynamics makes marketing a piece of cake. It pulls strings from all channels to
mark individuals in the entire marketing process. Each profile is then assigned
a score, and when the score reaches a threshold value, the software forwards
the lead to the sales team. It could be super insightful for Microsoft Dynamics365 partners as it saves them a ton of effort in identifying and interacting
with the prospective leads throughout the cycle.
#2. Improvement in Client Retention
Dynamics
365 already play an essential role in lead generation and tracking leads. The
next biggest factor of the software is client retention. The software connects
different teams seamlessly and makes sure that you meet the needs of the
customers all in one platform. For instance, sales teams could initiate a
project and can invite the developers, managers, and all the rest of the team
right from the dashboard. This makes the project easier to track and ensure
improvements in client retention.
#3:
Cloud-Based Software to Eliminate Infrastructure Overhead
Microsoft
Dynamics 365 works on the cloud, thus eliminating infrastructure costs. These
servers have very low downtime, and scheduled maintenance is delivered
seamlessly. This could be used as a leverage for businesses as all the
infrastructure are more dynamic, and costs are predictable in nature. On the
other hand, the money earlier spent on data centres can now be saved and used in
business expansion.
Concluding Remarks
The
list is endless, and hence are the solutions. Microsoft Dynamics is no wonder
and effortless CRM and ERP solution for businesses that has the power to
combine all sources and run a successful campaign, among others.
